1. General information
All product orders are available for purchase. If an item is not in stock at the time you place your order, we will notify you and refund the total order amount, using the original payment method.
2. Place of delivery
Items offered on our website are available for shipping to addresses in the US and Canada, except Alaska and Wham. We also accept orders from international customers that only ship to locations at any agreed cost.
3. Delivery time
The estimated delivery time will be provided to you once your order is placed. Delivery time is an estimate and starts from the shipping date, not the order date. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptions, we will do our best to fulfill your order within 15 business days of your order being placed. Business day means Monday through Friday, excluding holidays.
Please note that we do not deliver on [Sunday].
Delivery dates may vary due to carrier shipping practices, delivery locations, shipping methods and ordered items. Products can also be delivered in separate batches.
5. Shipping cost
Shipping costs based on the weight of your order and the method of delivery. Contact us to find out how much your order will cost, we can ship via Fedex, DHL or shipping unit with tracking code.
Additional shipping charges may apply for remote areas or large or heavy items. You will be notified of any fees on the checkout page.
Sales tax is charged depending on the province or territory the item is shipped to.
6. Items are damaged during shipping
If there is any damage to the packaging on delivery, please contact us via email: firstname.lastname@example.org
If you have any questions about delivery and shipping or your order please call us as the helpline numbers: +1 209 266 2660